Qanat Bakish - Lebanon
August 31, 2010
August 23, 2010
Stop Yourself from Making Egregious Email Errors
Composing an e-mail is kind of like making out: Everyone assumes they know what they're doing, but in reality plenty of people could use some pointers. We're all pretty much constantly sending missives around the web. In 2009, worldwide e-mail traffic amounted to 247 billion messages per day, according to market research firm Radicati. But practice doesn't make perfect, and myriad senders are horrifying recipients every day. Here are three big e-mail mistakes you're probably making. (Sorry, we can't do anything about your iguana-like kissing skills. Drag.)
Egregious e-mail error: Recklessly BCC'ing and forwarding
E-mail entry forms are not that complicated. We all understand how BCC (blind carbon copy) and Forward work. Why, then, do so many people persist in using them incorrectly -- awkwardly fumbling about in the internet ether?
Use BCC when you're e-mailing a gazillion people and you don't want to junk up their inboxes with the recipient list, and/or you don't need everyone to see everyone else on the list.
For example, if you're sending a mass e-mail to let your networking contacts know you're on the lookout for a new job, it wouldn't really be good form to give everybody the e-mail address of that big-shot VP your parents know. Also use BCC if you're giving a whole list of people bad news (e.g., that they didn't get a gig).
Last year, Twitter published the e-mails of scads of rejected job applicants. Awkwardness and tail-between-the-legs sheepishness ensued.
Do not use BCC to secretly let someone know an e-mail exchange is going down. You run the risk that the idiot will fail to notice he wasn't candidly CC'ed, in which case he can hit reply-all, blow your cover and create a situation so awkward, it rivals that walk of shame where you ran into your boss in the same clothes you wore to work the day before -- only backward.
The smarter way to loop a buddy in (say, you want to clue a co-worker in on a client's latest display of stunning idiocy): Reply to the client, then forward the whole exchange to your colleague. Just bear in mind that said recipient is going to read everything in the convo up until that point.
It's easy to be like, "Oh, we're talking about meeting up at Samson's, I'll forward this last one to Samson," forgetting that Samson is going to read six e-mails into your and Julie's personal e-mail exchange, where she reveals that last night's episode of "Friday Night Lights" really spoke to her about her and Jude's relationship problems.
Egregious e-mail error: Being a thankless jerk
In interoffice e-mails, especially, the purpose of an exchange is almost always to demand or supply information. In the give-and-take, you must remember the magic words your mom drilled into your head until you were huddled terrified in the corner, simpering into your Apple Jacks: please and thank you.
When you request something via e-mail and get back what you need, it's easy to think, "Oh, I won't clutter up his tremblingly overstuffed inbox with a pointless note of gratitude."
But if you say thanks as soon as you get the info, you won't throw off his e-mail-checking routine. Just try to respond quickly -- if it's been more than 20 minutes, skip the gratuitous gratitude and tack the thanks on to the next e-mail volley. ("I appreciate your sending me those survey results last week. I'd like to set up a meeting to discuss...")
If you're the one providing the info, don't just paste it into the body of an e-mail and hit send without salutations or a sign-off. That just makes it sound like you're pissed off to have to help.
"Here you go, thanks" takes three seconds to type, and prevents resentment from brewing in the bowels of your coworkers. Leave that to pay cuts, the hellish drone of fluorescent lights and increasingly bizarre money-saving schemes.
Egregious e-mail error: Playing fascist dictator
Show of hands: How many of you under-30s have ever received the following e-mail from a higher-up?
"???"
It's typically a response to your e-mail or a forward of something someone else said, right? And yeah, it feels like a nauseating shot of Wild Turkey and makes you momentarily hate your boss, right?
Now imagine sending that same e-mail to your boss: She sends a note giving you a completely unrealistic new deadline, say, and you just hit Reply and give that question mark three jabs. Ridiculous, right?
My friend even had a higher-up pepper a message with comic book-style cuss words: "There's no way I'm calling another #&$% meeting..." Classy.
The rule here is simple: Address your employee the same way you'd address your boss. Unless you're still a two-finger typist, "I'm not clear why this hasn't been taken care of. Can you please send me a status report? Thanks," is not an onerous message to compose.
If you're especially bad at judging how your e-mails come across, there's ToneCheck, a (slightly silly) plug-in that flags harsh phrases. If you can prevent your workers from feeling like Bazooka gum on the bottom of your shoe, surprise! -- they'll actually want to impress you. Kissing ass is a whole lot easier to master than the other kind.
The thing I see is just the general lack of sense and tact when using email. Email is not a text message you're sending to your buddy to see if he wants to hook up for a beer. Email is a primary business communication tool and, well, if you want to look like a "tool" then just fire off a few stupid emails with poor grammar and lots of misspelled words. When you are preparing to write or send that email, remember that it is never, ever going to go away, and you will be judged by the tone and quality of your written words, which will surely be taken out of context when reviewed by some random 3rd party in the future.
I've seen coworkers fired over emails. It's that serious, especially if you work for a public entity that is required to keep every correspondence for years.
Biggest problem though, you can't fix stupid.
I love it when folks make mistakes and say "Well, I'm not a computer savvy"... Reading and thinking have been around much longer than computers!
Egregious e-mail error: Recklessly BCC'ing and forwarding
E-mail entry forms are not that complicated. We all understand how BCC (blind carbon copy) and Forward work. Why, then, do so many people persist in using them incorrectly -- awkwardly fumbling about in the internet ether?
Use BCC when you're e-mailing a gazillion people and you don't want to junk up their inboxes with the recipient list, and/or you don't need everyone to see everyone else on the list.
For example, if you're sending a mass e-mail to let your networking contacts know you're on the lookout for a new job, it wouldn't really be good form to give everybody the e-mail address of that big-shot VP your parents know. Also use BCC if you're giving a whole list of people bad news (e.g., that they didn't get a gig).
Last year, Twitter published the e-mails of scads of rejected job applicants. Awkwardness and tail-between-the-legs sheepishness ensued.
Do not use BCC to secretly let someone know an e-mail exchange is going down. You run the risk that the idiot will fail to notice he wasn't candidly CC'ed, in which case he can hit reply-all, blow your cover and create a situation so awkward, it rivals that walk of shame where you ran into your boss in the same clothes you wore to work the day before -- only backward.
The smarter way to loop a buddy in (say, you want to clue a co-worker in on a client's latest display of stunning idiocy): Reply to the client, then forward the whole exchange to your colleague. Just bear in mind that said recipient is going to read everything in the convo up until that point.
It's easy to be like, "Oh, we're talking about meeting up at Samson's, I'll forward this last one to Samson," forgetting that Samson is going to read six e-mails into your and Julie's personal e-mail exchange, where she reveals that last night's episode of "Friday Night Lights" really spoke to her about her and Jude's relationship problems.
Egregious e-mail error: Being a thankless jerk
In interoffice e-mails, especially, the purpose of an exchange is almost always to demand or supply information. In the give-and-take, you must remember the magic words your mom drilled into your head until you were huddled terrified in the corner, simpering into your Apple Jacks: please and thank you.
When you request something via e-mail and get back what you need, it's easy to think, "Oh, I won't clutter up his tremblingly overstuffed inbox with a pointless note of gratitude."
But if you say thanks as soon as you get the info, you won't throw off his e-mail-checking routine. Just try to respond quickly -- if it's been more than 20 minutes, skip the gratuitous gratitude and tack the thanks on to the next e-mail volley. ("I appreciate your sending me those survey results last week. I'd like to set up a meeting to discuss...")
If you're the one providing the info, don't just paste it into the body of an e-mail and hit send without salutations or a sign-off. That just makes it sound like you're pissed off to have to help.
"Here you go, thanks" takes three seconds to type, and prevents resentment from brewing in the bowels of your coworkers. Leave that to pay cuts, the hellish drone of fluorescent lights and increasingly bizarre money-saving schemes.
Egregious e-mail error: Playing fascist dictator
Show of hands: How many of you under-30s have ever received the following e-mail from a higher-up?
"???"
It's typically a response to your e-mail or a forward of something someone else said, right? And yeah, it feels like a nauseating shot of Wild Turkey and makes you momentarily hate your boss, right?
Now imagine sending that same e-mail to your boss: She sends a note giving you a completely unrealistic new deadline, say, and you just hit Reply and give that question mark three jabs. Ridiculous, right?
My friend even had a higher-up pepper a message with comic book-style cuss words: "There's no way I'm calling another #&$% meeting..." Classy.
The rule here is simple: Address your employee the same way you'd address your boss. Unless you're still a two-finger typist, "I'm not clear why this hasn't been taken care of. Can you please send me a status report? Thanks," is not an onerous message to compose.
If you're especially bad at judging how your e-mails come across, there's ToneCheck, a (slightly silly) plug-in that flags harsh phrases. If you can prevent your workers from feeling like Bazooka gum on the bottom of your shoe, surprise! -- they'll actually want to impress you. Kissing ass is a whole lot easier to master than the other kind.
The thing I see is just the general lack of sense and tact when using email. Email is not a text message you're sending to your buddy to see if he wants to hook up for a beer. Email is a primary business communication tool and, well, if you want to look like a "tool" then just fire off a few stupid emails with poor grammar and lots of misspelled words. When you are preparing to write or send that email, remember that it is never, ever going to go away, and you will be judged by the tone and quality of your written words, which will surely be taken out of context when reviewed by some random 3rd party in the future.
I've seen coworkers fired over emails. It's that serious, especially if you work for a public entity that is required to keep every correspondence for years.
Biggest problem though, you can't fix stupid.
I love it when folks make mistakes and say "Well, I'm not a computer savvy"... Reading and thinking have been around much longer than computers!
August 19, 2010
August 4, 2010
What is Causing My High Cholesterol?
So, you went to your healthcare provider for your regular physical, and have found out that your cholesterol levels are too high. While being diagnosed with high cholesterol can be a little overwhelming at first, the good news is that you can do plenty of things to treat it. First, take an inventory of your life. Do you remember whether or not your mother, father, or sibling was diagnosed with high cholesterol? Perhaps it may have something to do with your doughnut run on the way to work every morning. Once you have identified any potential problems below, you can begin to change them -- and your cholesterol.
1. You have several risk factors for high cholesterol
Several risk factors could place you at risk for having high cholesterol, including your age, your lifestyle, and your genes. Of course, you can't control certain circumstances in your life, such as your age or family history. But you would be surprised how many risk factors you can change in your life. The following articles address things that could place you at risk for having high cholesterol. Do any of those risks look familiar to you?
2. Your diet is poor
Did you know that the type of food you consume can also play a large role in raising your cholesterol levels? It's true. We live in a fast-paced world full of fast food and quick meals. Unfortunately, these foods are high in fat and not very nutritious. Your diet should have a mixture of nutritious foods, including vegetables, fruits, and other foods that are high in fiber and low in saturated and trans fats. Knowing the foods to avoid, as well as checking food labels, can help you avoid high-fat foods that are not as heart healthy.
3. You don't get enough exercise
Exercise can play an important role in your health. Of course, it can keep your waist trim, and strengthen muscles. But it also has other added benefits including lowering your cholesterol. Research studies have shown that moderate exercise can boost your heart health, and it doesn't take much time out of your day to do it. Additionally, you can do many types of exercise to satisfy this requirement such as yoga, weight-bearing exercises, and aerobic exercise.
4. You have certain, uncontrolled medical conditions
Many conditions such as metabolic syndrome, diabetes, or thyroid disease could also cause your cholesterol levels to be high. Many of these conditions require lifestyle changes and medication to get these conditions under control. The good news is that by controlling these conditions, you may be able to lower your high cholesterol levels, too.
5. You take certain medications
Medications are designed to help you treat many conditions. Unfortunately, some side effects are associated with them. Surprisingly enough, some of the medications you take may be causing your cholesterol levels to be high. Knowing which meds can increase you cholesterol levels can help you plan ahead and watch your cholesterol more closely. Your healthcare provider can also change your medication if your cholesterol gets out of hand. Of course, you can take some measures to help lower it, including:
6. You smoke
Smoking -- it's certainly a bad habit, but it can also become a deadly one. Smoking affects all aspects of your health including your cholesterol and heart health. Quitting smoking does not happen overnight and can be difficult. But there are many healthy advantages to doing so. By quitting smoking now, you can offset some of the damage that smoking can do to your heart -- and the rest of your body.
1. You have several risk factors for high cholesterol
Several risk factors could place you at risk for having high cholesterol, including your age, your lifestyle, and your genes. Of course, you can't control certain circumstances in your life, such as your age or family history. But you would be surprised how many risk factors you can change in your life. The following articles address things that could place you at risk for having high cholesterol. Do any of those risks look familiar to you?
2. Your diet is poor
Did you know that the type of food you consume can also play a large role in raising your cholesterol levels? It's true. We live in a fast-paced world full of fast food and quick meals. Unfortunately, these foods are high in fat and not very nutritious. Your diet should have a mixture of nutritious foods, including vegetables, fruits, and other foods that are high in fiber and low in saturated and trans fats. Knowing the foods to avoid, as well as checking food labels, can help you avoid high-fat foods that are not as heart healthy.
3. You don't get enough exercise
Exercise can play an important role in your health. Of course, it can keep your waist trim, and strengthen muscles. But it also has other added benefits including lowering your cholesterol. Research studies have shown that moderate exercise can boost your heart health, and it doesn't take much time out of your day to do it. Additionally, you can do many types of exercise to satisfy this requirement such as yoga, weight-bearing exercises, and aerobic exercise.
4. You have certain, uncontrolled medical conditions
Many conditions such as metabolic syndrome, diabetes, or thyroid disease could also cause your cholesterol levels to be high. Many of these conditions require lifestyle changes and medication to get these conditions under control. The good news is that by controlling these conditions, you may be able to lower your high cholesterol levels, too.
5. You take certain medications
Medications are designed to help you treat many conditions. Unfortunately, some side effects are associated with them. Surprisingly enough, some of the medications you take may be causing your cholesterol levels to be high. Knowing which meds can increase you cholesterol levels can help you plan ahead and watch your cholesterol more closely. Your healthcare provider can also change your medication if your cholesterol gets out of hand. Of course, you can take some measures to help lower it, including:
6. You smoke
Smoking -- it's certainly a bad habit, but it can also become a deadly one. Smoking affects all aspects of your health including your cholesterol and heart health. Quitting smoking does not happen overnight and can be difficult. But there are many healthy advantages to doing so. By quitting smoking now, you can offset some of the damage that smoking can do to your heart -- and the rest of your body.
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