January 30, 2009

Confessions of a Hotel Housekeeper

Three simple letters could inspire the "Hallelujah" chorus: DND, or do not disturb. One sign hanging on a doorknob, and the day's work was shortened by half an hour. Two signs? Pure heaven, but only if they remained there until my eight-hour shift ended -- otherwise I'd have to circle back and clean the rooms.

My daily list of 15 rooms (out of 325 in the hotel) consisted of DOs (due out) and Os (occupied), which in housekeeping lingo meant the guests were scheduled to check out or were staying another night. An occupied room was less labor-intensive (making the beds rather than changing the sheets saved me 20 minutes), but there was always the possibility the guest would stay in the room while you worked.

One man watched me clean his entire room, from scrubbing the toilet to emptying the trash -- and told me at the end that I was "building character." Condescension is not nearly as encouraging to a maid as a couple of dollars.

As long as it looked clean

I cut corners everywhere I could. Instead of vacuuming, I found that just picking up the larger crumbs from the carpet would do. Rather than scrub the tub with hot water, sometimes it was just a spray-and-wipe kind of day.

After several weeks on the job, I discovered that the staff leader who inspected the rooms couldn't tell the difference between a clean sink and one that was simply dry, so I would often just run a rag over the wet spots. But I never skipped changing the sheets. I wouldn't sink that low, no matter how lazy I was feeling.

A bacterial wonderland

I was disgusted by the many guests I came in contact with through the things they left behind: the hairs on the pillow, the urine on the toilet seat, the half-eaten cookie, the stained sheets. One woman had soiled her sheets so thoroughly that we had to toss them in a biohazard bag -- they could never be used again.

Rooms where young kids stayed were the worst, with food ground into the carpet and piles of used diapers in the trash. That kind of demoralizing mess could take 45 minutes to clean up. Most maids wore rubber gloves when they worked, but mine were too big, so I discarded them. Unsurprisingly, I got the flu twice.

Not for love -- or money

I didn't know maids received tips, so it took me weeks to realize that the coins left in rooms were an intentional gift. My tips were paltry: I almost never received more than $1, and at times guests left religious pamphlets. One day, however, I was shocked to find a crisp $100 bill lying on a table. Although the generous tip put a little spring in my step and compelled me to do a better job that day, it didn't change my work ethic for long.

I apologize to you now if you ever stayed in one of my rooms. You deserved better. But if housekeepers were paid more than minimum wage -- and the tips were a bit better -- I might have cleaned your toilet rather than just flushed it.

January 29, 2009

Why Bad Employees Don't Get Fired by Tag Goulet

Have you ever received poor service from someone you expected should be helping you as part of his or her job?

The answer is almost certainly "yes."

And, if you're like most people, you have probably also experienced the frustration of working with someone who made your own job more difficult.

In both cases you may have wondered, "Why don't they just fire this person?"

Firing someone may seem easy in theory, but it is often a last resort for an employer.

A bad employee's supervisor may know that the employee isn't performing up to snuff, but that supervisor -- or the company -- may have what they consider to be a good reason for not firing the employee.

Whenever you encounter someone who you think deserves to be fired -- either in your own workplace or elsewhere -- consider if any of the following might be the reason the bad employee is still on the job:

1. The employee has a relationship with someone higher up.

A relationship doesn't necessarily have to be romantic or family, although either is a possibility. In many cases, the relationship that keeps someone from getting fired is friendship.
The bad employee may not perform well on the job, but may be a golf or drinking buddy for your boss, or may simply be someone that senior management enjoys having around the office.

2. The boss relies on the employee.
According to Terence R. Mitchell, Ph.D., author of the business text "People in Organizations: Understanding Their Behavior," when a supervisor depends on an employee, the supervisor is less likely to attribute poor performance to the employee's ability or attitude, and more likely to attribute the poor performance to forces beyond the employee's control.

3. The employee brings more value to the company than he or she costs.
Maybe the employee who jokes around and wastes other employees' time at meetings is also a brilliant worker whose productivity has resulted in significant revenue for the company.

4. The boss thinks it could be worse.
Even if everyone knows the employee is not pulling his or her weight, management may fear that a replacement could do an even worse job. This fear is compounded if the company has previously had other people perform more poorly in the position.

5. The boss is afraid of the employee.
If there are concerns that an employee might sue the company or possibly become violent if fired, it may take longer to let that employee go. If there's a threat, the company needs to consult with legal or security experts and put appropriate measures in place before letting a bad employee go.

6. The boss feels sorry for the employee.
In such cases, a boss is sympathetic to the employee, and not to those whom the employee's actions may be hurting.
The boss may worry that if the bad employee is fired, he or she won't be able to find another job. If the employee needs the money to support a family, has health problems, or has recently experienced another life challenge, the boss may feel it's best to let the employee keep the job.

7. The boss doesn't want to go through the hiring process.
It takes time to review applications, conduct interviews, check references, and train a new person. The boss may believe it's easier to deal with the consequences when the bad employee messes up rather than deal with hiring a replacement.

8. The employee knows something.
The employee might know something embarrassing about the boss, but it's more likely he or she simply knows historical information that the company needs today. For example, if the employee is the only one who knows how to operate an ancient piece of equipment that the company still uses, your employer may need to keep the employee around.

9. The employee has everybody fooled.
In their book "Snakes in Suits," Paul Babiak, Ph.D. and Robert D. Hare, Ph.D., explain that a surprising number of workplaces employ psychopaths.
While psychopaths make up 1 percent of the general population, Babiak and Hare found that 3.5 percent of the executives they worked with "fit the profile of the psychopath."
Psychopathic employees are pathological liars who get away with doing little or no work. They charm senior management with their "leadership potential," con co-workers into covering for them, and successfully blame others for their mistakes.
If you're the only one who sees what they're up to, you're in a tough spot. Sometimes it's the whistle-blower who gets fired, not the snake.

10. He or she is not really a bad employee.
So what if a co-worker sometimes works from home, takes long lunches, or does something else you don't think is fair -- as long as his or her work gets done.
If you're not the supervisor, you're not personally affected, and the employee is not hurting anyone such as customers or co-workers, stop stressing over what he or she does and focus instead on your own work.


www.fabjob.com

Picture of the Week


Dakar Rally - 14.01.2009
The mountainous terrain of Coplapo, Chile, played host to part of this year's extension Dakar Rally. Over 250 nutters compete in this annual endurance race and USA's Mark Miller, pictured here, seems to be doing rather well. That can all change.

January 27, 2009

The Garden of the Prophet - Part VII

And on the first day of the week when the sounds of the temple bells sought their ears, one spoke and said: "Master, we hear much talk of God hereabout. What say you of God, and who is He in very truth?"
And he stood before them like a young tree, fearless of wind or tempest, and he answered saying: "Think now, my comrades and beloved, of a heart that contains all your hearts, a love that encompasses all your loves, a spirit that envelops all your spirits, a voice enfolding all your voices, and a silence deeper than all your silences, and timeless.
"Seek now to perceive in your selffulness a beauty more enchanting than all things beautiful, a song more vast than the songs of the sea and the forest, a majesty seated upon the throne for which Orion is but a footstool, holding a sceptre in which the Pleiades are naught save the glimmer of dewdrops.
"You have sought always only food and shelter, a garment and a staff; seek now One who is neither an aim for your arrows nor a stony cave to shield you from the elements.
"And if my words are a rock and a riddle, then seek, none the less, that your hearts may be broken, and that your questionings may bring you unto the love and the wisdom of the Most High, whom men call God."
And they were silent, every one, and they were perplexed in their heart; and Almustafa was moved with compassion for them, and he gazed with tenderness upon them and said: "Let us speak rather of the gods, your neighbours, and of your brothers, the elements that move about your houses and your fields.
"You would rise up in fancy unto the cloud, and you deem it height; and you would pass over the vast sea and claim it to be distance. But I say unto you that when you sow a seed in the earth, you reach a greater height; and when you hail the beauty of the morning to your neighbour, you cross a greater sea.
"Too often do you sing God, the Infinite, and yet in truth you hear not the song. Would that you might listen to the song-birds, and to the leaves that forsake the branch when the wind passes by, and forget not, my friends, that these sing only when they are separated from the branch!
"Again I bid you to speak not so freely of God, who is your All, but speak rather and understand one another, neighbour unto neighbour, a god unto a god.
"For what shall feed the fledgling in the nest if the mother bird flies skyward? And what anemone in the fields shall be fulfilled unless it be husbanded by a bee from another anemone?
"It is only when you are lost in your smaller selves that you seek the sky which you call God. Would that you might find paths into your vast selves; would that you might be less idle and pave the roads!
"My mariners and my friends, it were wiser to speak less of God, whom we cannot understand, and more of each other, whom we may understand. Yet I would have you know that we are the breath and the fragrance of God. We are God, in leaf, in flower, and oftentimes in fruit."

And on a morning when the sun was high, one of the disciples, one of those three who had played with him in childhood, approached him saying: "Master, my garment is worn, and I have no other. Give me leave to go unto the market-place and bargain that perchance I may procure me new raiment."
And Almustafa looked upon the young man, and he said: "Give me your garment." And he did so and stood naked in the noonday.
And Almustafa said in a voice that was like a young steed running upon a road: "Only the naked live in the sun. Only the artless ride the wind. And he alone who loses his way a thousand times shall have a home-coming.
"The angels are tired of the clever. And it was but yesterday that an angel said to me: 'We created hell for those who glitter. What else but fire can erase a shining surface and melt a thing to its core?'
"And I said: 'But in creating hell you created devils to govern hell.' But the angel answered: 'Nay, hell is governed by those who do not yield to fire.'
"Wise angel! He knows the ways of men and the ways of half-men. He is one of the seraphim who come to minister unto the prophets when they are tempted by the clever. And no doubt he smiled when the prophets smile, and weeps also when they weep.
"My friends and my mariners, only the naked live in the sun. Only the rudderless can sail the greater sea. Only he who is dark with the night shall wake with the dawn, and only he who sleeps with the roots under the snow shall reach the spring.
"For you are even like roots, and like roots are you simple, yet you have wisdom from the earth. And you are silent, yet you have within your unborn branches the choir of the four winds.
"You are frail and you are formless, yet you are the beginning of giant oaks, and of the half-pencilled patterned of the willows against the sky.
"Once more I say, you are but roots betwixt the dark sod and the moving heavens. And oftentimes have I seen you rising to dance with the light, but I have also seen you shy. All roots are shy. They have hidden their hearts so long that they know not what to do with their hearts.
"But May shall come, and May is a restless virgin, and she shall mother the hills and plains."

January 26, 2009

Juicing The Orange


How to Turn Creativity into a Powerful Business Advantage


In a vivid look at some of the most creative and successful ad campaigns of the last 25 years, the founders of Fallon Worldwide chronicle the ways that "creative leverage"-the "daily practice of making creativity actionable and accountable for changing consumer behavior"-to bear in high-stakes, enterprise-critical situations. In doing so themselves, Fallon and Senn have helped clients capture markets, redefine consumer perceptions, and recover from disaster-all while generating enormous revenue. Citibank's "life is more than just money" aphorisms, United Airlines' animated vignettes, Holiday Inn's campy one liner, and Lee Jean's ironic hipster mascot, Buddy, demonstrate how fearless commitment to the creative approach finds the market sweet spot others missed. Each chapter treats a single campaign in depth, building as it progresses toward a complete working definition of creative leverage. The self-promotion of the introduction may put some readers off, but it is short-lived; the rest of the book drops the bragging and allows the campaigns to speak for themselves. Specialists in marketing and advertising will find the book appealing, and professionals of all stripes should find it useful. But general readers interested in going behind the scenes of these memorable campaigns-or of ad work in general-will find much to enjoy here.

January 22, 2009

The Garden of the Prophet - Part VI

And on an evening a great storm visited the place, and Almustafa and his disciples, the nine, went within and sat about the fire and were silent.
Then one of the disciples said: "I am alone, Master, and the hoofs of the hours beat heavily upon my breast."
And Almustafa rose up and stood in their midst, and he said in a voice like unto the sound of a great wind: "Alone! And what of it? You came alone, and alone shall you pass into the mist.
"Therefore drink your cup alone and in silence. The autumn days have given other lips other cups and filled them with wine bitter and sweet, even as they have filled your cup.
"Drink your cup alone though it taste of your own blood and tears, and praise life for the gift of thirst. For without thirst your heart is but the shore of a barren sea, songless and without a tide.
"Drink your cup alone, and drink it with cheers.
"Raise it high above your head and drink deep to those who drink alone.
"Once I sought the company of men and sat with them at their banquet-tables and drank deep with them; but their wine did not rise to my head, nor did it flow into my bosom. It only descended to my feet. My wisdom was left dry and my heart was locked and sealed. Only my feet were with them in their fog.
"And I sought the company of men no more, nor drank wine with them at their board.
"Therefore I say unto you, though the hoofs of the hours beat heavily upon your bosom, what of it? It is well for you to drink your cup of sorrow alone, and your cup of joy shall you drink alone also."

And on a day, as Phardrous, the Greek, walked in the Garden, he struck his foot upon a stone and he was angered. And he turned and picked up the stone, saying in a low voice: "O dead thing in my path!" and he flung away the stone.
And Almustafa, the chosen and the beloved, said: "Why say you: 'O dead thing'? Have you been thus long in this Garden and know not that there is nothing dead here? All things live and glow in the knowledge of the day and the majesty of the night. You and the stone are one. There is a difference only in heart-beats. Your heart beats a little faster, does it, my friend? Ay, but it is not so tranquil.
"Its rhythm may be another rhythm, but I say unto you that if you sound the depths of your soul and scale the heights of space, you shall hear one melody, and in that melody the stone and the star sing, the one with the other, in perfect unison.
"If my words reach not your understanding, then let be until another dawn. If you have cursed this stone because in your blindness you have stumbled upon it, then would you curse a star if so be your head should encounter it in the sky. But the day will come when you will gather stones and stars as a child plucks the valley-lilies, and then shall you know that all these things are living and fragrant."

January 20, 2009

The Garden of the Prophet - Part V

And upon a day as they sat in the long shadows of the white poplars, one spoke saying: "Master, I am afraid of time. It passes over us and robs us of our youth, and what does it give in return?"
And he answered and said: "Take up now a handful of good earth. Do you find in it a seed, and perhaps a worm? If your hand were spacious and enduring enough, the seed might become a forest, and the worm a flock of angels. And forget not that the years which turn seeds to forests, and worms to angels, belong to this Now, all of the years, this very Now.
"And what are the seasons of the years save your own thoughts changing? Spring is an awakening in your breast, and summer but a recognition of your own fruitfulness. Is not autumn the ancient in you singing a lullaby to that which is still a child in your being? And what, I ask you, is winter save sleep big with the dreams of all the other seasons."
And the Mannus, the inquisitive disciple, looked about him and he saw plants in flower cleaving unto the sycamore-tree. And he said: "Behold the parasites, Master. What say you of them? They are thieves with weary eyelids who steal the light from the streadfast children of the sun, and make fair of the sap that runneth into their branches and their leaves."
And he answered him saying: "My friend, we are all parasites. We who labour to turn the sod into pulsing life are not above those who receive life directly from the sod without knowing the sod.
"Shall a mother say to her child: 'I give you back to the forest, which is your greater mother, for you weary me, heart and hand'?
"Or shall the singer rebuke his own song, saying: 'Return now to the cave of echoes from whence you came, for your voice consumes my breath'?
"And shall the shepherd say to his yearling: 'I have no pasture whereunto I may lead you; therefore be cut off and become a sacrifice for this cause'?
"Nay, my friend, all these things are answered even before they are asked, and, like your dreams, are fulfilled ere you sleep.
"We live upon one another according to the law, ancient and timeless. Let us live thus in loving-kindness. We seek one another in our aloneness, and we walk the road when we have no hearth to sit beside.
"My friends and my brothers, the wider road is your fellow-man.
"These plants that live upon the tree draw milk of the earth in the sweet stillness of night, and the earth in her tranquil dreaming sucks at the breast of the sun.
"And the sun, even as you and I and all there is, sits in equal honour at the banquet of the Prince whose door is always open and whose board is always spread.
"Mannus, my friend, all there is lives always upon all there is; and all there is lives in the faith, shoreless, upon the bounty of the Most High."

And on a morning when the sky was yet pale with dawn, they walked all together in the Garden and looked unto the East and were silent in the presence of the rising sun.
And after a while Almustafa pointed with his hand, and said: "The image of the morning sun in a dewdrop is not less than the sun. The reflection of life in your soul is not less than life.
"The dewdrop mirrors the light because it is one with light, and you reflect life because you and life are one.
"When darkness is upon you, say: 'This darkness is dawn not yet born; and though night's travail be full upon me, yet shall dawn be born unto me even as unto the hills.'
"The dewdrop rounding its sphere in the dusk of the lily is not unlike yourself gathering your soul in the heart of God.
"Shall a dewdrop say: But once in a thousand years I am a dewdrop, speak you and answer it saying: Know you not that the light of all the years is shining in your circle?"

January 18, 2009

Casual Interview Conversations


You've done it. You've just completed the formal interview for a job, and by all indications, things look like they went well.

Of course, you did all your homework and worked on your body language. You sat up straight, looked the interviewer in the eye, gave professional answers and remembered not to say "you know," or "uh" too much. All in all, you're feeling like this job is in the bag.

Then the interviewer asks you, ever so casually, about whether you saw the big game last night. Hold on. While this may seem like a perfectly harmless way to pass a few minutes before you leave, just another friendly indication that they like you, it may be much more than that. It may be the toughest part of the interview yet.

"Do you like to travel?" or "Do you have pets?" all sound harmless, but what these kinds of questions do is to lull you into a kind of complacency. And that is where you can get into trouble.

"Sure, I saw the game last night," you say. "But the refs were obviously on the take. They were terrible. The crowd should have jumped them in the parking lot."

OK. Now you've just shown yourself to be a) a bad sport, b) overly critical and c) possibly violent. You may scoff and say you were only shooting the breeze, and meant no harm, but to an interviewer who has only known you for less than an hour, the impression left by your remark may not be seen as favorable.

A better answer? "Yes, I saw the game. It was very exciting. Lots of good teamwork out there." Ah-hah! Now the interviewer is left with an impression of someone who appreciates hard work and the ability to work with others.

It's not that interviewers are deliberately trying to trip you up, but it is their job to try and see the job candidate from all angles. That means they try to get a feel for how you would fit into the company culture, how you would work with other employees, or the impression you might make on clients. That's when they usually offer to take you out for a meal.

And this is where some job candidates truly bomb. Ordering a hamburger, french fries and a chocolate milkshake may portray you as having the sensibilities of a 9-year-old. Ordering pasta that you drip on your shirt, or making the waiter jump through hoops to bring you a special order only attracts negative attention. And, of course, the lack of table manners has been a deal-breaker for many candidates since employers feel the lack of etiquette may reflect badly on them with a client.

Conversations turning casual can often be full of pitfalls. Gushing about the "freedom" of going to nude beaches in Europe may not be appropriate, but you can (briefly) talk about the beautiful architecture in Rome or the friendly people you met when traveling to different states. Remember to rehearse your answers about your hobbies and your interests, as well as your job skills. You want to be seen as having a well-rounded life, but one that does not indicate that your interest in "Star Trek" memorabilia borders on the obsessive.

And, you can always use this casual conversation gambit to learn more about the employer. The interviewer who admits that she has no time for hobbies because she is required to work so many hours and hasn't taken a vacation in five years may be telling you that the company plans to work you to death.

Or, the interviewer who drinks too much wine with lunch and then proceeds to bad-mouth her boss may be giving you the clearest indication yet that you might be better off interviewing elsewhere.

January 14, 2009

Picture of the Week


Honorable Mention, Sport, Professional Category, 2nd Annual Photography Masters Cup Competitors ski past a lake during the women's 4x6 km biathlon relay event at the Torino 2006 Winter Olympic Games in San Sicario, Italy, February 23, 2006.
REUTERS/Giampiero Sposito

January 13, 2009

Gibran K. Gibran: The Garden of the Prophet - Part IV

And on a morning as they walked in the Garden, there appeared before the gate a woman, and it was Karima, she whom Almustafa had loved even as a sister in his boyhood. And she stood without, asking nothing, nor knocking with her hand upon the gate, but only gazing with longing and sadness into the Garden.

And Almustafa saw the desire upon her eyelids, and with swift steps he came to the wall and the gate and opened unto her, and she came in and was made welcome.

And she spoke and said: "Wherefore have you withdrawn yourself from us altogether, that we may not live in the light of your countenance? For behold, these many years have we loved you and waited with longing for your safe return. And now the people cry for you and would have speech with you; and I am their messenger come to beseech you that you will show yourself to the people, and speak to them out of your wisdom, and comfort the broken of heart and instruct our foolishness."

And looking upon her, he said: "Call me not wise unless you call all men wise. A young fruit am I, still clinging to the branch, and it was only yesterday that I was but a blossom.

"And call none among you foolish, for in truth we are neither wise nor foolish. We are green leaves upon the tree of life, and life itself is beyond wisdom, and surely beyond foolishness.

"And have I indeed withdrawn myself from you? Know you not that there is no distance save that which the soul does not span in fancy? And when the soul shall span that distance, it becomes a rhythm in the soul.

"The space that lies between you and your near neighbour unbefriended is indeed greater than that which lies between you and your beloved who dwells beyond seven lands and seven seas.

"For in remembrance there are no distances; and only in oblivion is there a gulf that neither your voice nor your eye can abridge.

"Between the shores of the oceans and the summit of the highest mountain there is a secret road which you must needs travel ere you become one with the sons of earth.

"And between your knowledge and your understanding there is a secret path which you must needs discover ere you become one with man, and therefore one with yourself.

"Between your right hand that gives and your left hand that receives there is a great space. Only by deeming them both giving and receiving can you bring them into spacelessness, for it is only in knowing that you have naught to give and naught to receive that you can overcome space.

"Verily the vastest distance is that which lies between your sleep-vision and your wakefulness; and between that which is but a deed and that which is a desire.

"And there is still another road which you must needs travel ere you become one with Life. But of that road I shall not speak now, seeing that you are weary already of travelling."

Then he went forth with the woman, he and the nine, even unto the market-place, and he spoke to the people, his friends and his neighbours, and there was joy in their hearts and upon their eyelids.

And he said: "You grow in sleep, and live your fuller life in you dreaming. For all your days are spent in thanksgiving for that which you have received in the stillness of the night.

"Oftentimes you think and speak of night as the season of rest, yet in truth night is the season of seeking and finding.

"The day gives unto you the power of knowledge and teaches your fingers to become versed in the art of receiving; but it is night that leads you to the treasure-house of Life.

"The sun teaches to all things that grow their longing for the light. But it is night that raises them to the stars.

"It is indeed the stillness of the night that weaves a wedding-veil over the trees in the forest, and the flowers in the garden, and then spreads the lavish feast and makes ready the nuptial chamber; and in that holy silence tomorrow is conceived in the womb of Time.

'Thus it is with you, and thus, in seeking, you find meat and fulfillment. And though at dawn your awakening erases the memory, the board of dreams is for ever spread, and the nuptial chamber waiting."

And he was silent for a space, and they also, awaiting his word. Then he spoke again, saying: "You are spirits though you move in bodies; and like oil that burns in the dark, you are flames though held in lamps.

"If you were naught save bodies, then my standing before you and speaking unto you would be but emptiness, even as the dead calling unto the dead. But this is not so. All that is deathless in you is free unto the day and the night and cannot be housed nor fettered, for this is the will of the Most High. You are His breath even as the wind that shall be neither caught nor caged. And I also am the breath of His breath."

And he went from their midst walking swiftly and entered again into the Garden.

And Sarkis, he who was the half-doubter, spoke and said: "And what of ugliness, Master? You speak never of ugliness."

And Almustafa answered him, and there was a whip in his words, and he said: "My friend, what man shall call you inhospitable if he shall pass by your house, yet would not knock at your door?

"And who shall deem you deaf and unmindful if he shall speak to you in a strange tongue of which you understand nothing?

"Is it not that which you have never striven to reach, into whose heart you have never desired to enter, that you deem ugliness?

"If ugliness is aught, indeed, it is but the scales upon our eyes, and the wax filling our ears.

"Call nothing ugly, my friend, save the fear of a soul in the presence of its own memories."

January 11, 2009

Gibran K. Gibran: The Garden of the Prophet - Part III

And Almustafa came and found the Garden of his mother and his father, and he entered in, and closed the gate that no man might come after him.

And for forty days and forty nights he dwelt alone in that house and that Garden, and none came, not even unto the gate, for it was closed, and all the people knew that he would be alone.

And when the forty days and nights were ended, Almustafa opened the gate that they might come in.

And there came nine men to be with him in th Garden; three mariners from his own ship; three who had been his comrades in play when they were but children together. And these were his disciples.

And on a morning his disciples sat around him, and there were distances and remembrances in his eyes. And that disciple who was called Hafiz said unto him: "Master, tel us of the city of Orphalese, and of that land wherein you tarried those twelve years."

And Almustafa was silent, and he looked away towards the hills and toward the vast ether, and there was a battle in his silence.

Then he said: "My friends and my road-fellows, pity the nation that is full of beliefs and empty of religion.

"Pity the nation that wears a cloth it does not weave, eats a bread it does not harvest, and drinks a wine that flows not from its own winepress.
"Pity the nation that acclaims the bully as hero, and that deems the glittering conqueror bountiful.
"Pity the nation that despises a passion in its dream, yet submits in its awakening.
"Pity the nation that raises not its voice save when it walks in a funeral, boasts not except when its neck is laid between the sword and the block.
"Pity the nation whose statesman is a fox, whose philosopher is a juggle, and whose art is the art of patching and mimicking.
"Pity the nation that welcomes its new ruler with trumpetings, and farewells him with hootings, only to welcome another with trumpetings again.
"Pity the nation whose sages are dumb with years and whose strong men are yet in the cradle.
"Pity the nation divided into fragments, each fragment deeming itself a nation."

And one said: "Speak to us of that which is moving in your own heart even now."

And he looked upon that one, and there was in his voice a sound like a star singing, and he said: "In your waking dream, when you are hushed and listening to your deeper self, your thoughts, like snow- flakes, fall and flutter and garment all the sounds of your spaces with white silence.

"And what are waking dreams but clouds that bud and blossom on the sky-tree of your heart? And what are your thoughts but the petals which the winds of your heart scatter upon the hills and its fields?

"And even as you wait for peace until the formless within you takes form, so shall the cloud gather and drift until the Blessed Fingers shape its grey desire to little crystal suns and moons and stars."

Then Sarkis, he who was the half-doubter, spoke and said: "But spring shall come, and all the snows of our dreams and our thoughts shall melt and be no more."

And he answered saying: "When Spring comes to seek His beloved amongst the slumbering groves and vineyards, the snows shall indeed melt and shall run in streams to seek the river in the valley, to be the cup-bearer to the myrtle-trees and laurel.

"So shall the snow of your heart melt when your Spring is come, and thus shall your secret run in streams to seek the river of life in the valley. And the river shall enfold your secret and carry it to the great sea.

"All things shall melt and turn into songs when Spring comes. Even the stars, the vast snow-flakes that fall slowly upon the larger fields, shall melt into singing streams. When the sun of His face shall rise above the wider horizon, then what frozen symmetry would not turn into liquid melody? And who among you would not be the cup-bearer to the myrtle and the laurel?

"It was but yesterday that you were moving with the moving sea, and you were shoreless and without a self. Then the wind, the breath of Life, wove you, a veil of light on her face; then her hand gathered you and gave you form, and with a head held high you sought the heights. But the sea followed after you, and her song is still with you. And though you have forgotten your parentage, she will for ever assert her motherhood, and for ever will she call you unto her.

"In your wanderings among the mountains and the desert you will always remember the depth of her cool heart. And though oftentimes you will not know for what you long, it is indeed for her vast and rhythmic peace.

"And how else can it be? In grove and in bower when the rain dances in leaves upon the hill, when snow falls, a blessing and a covenant; in the valley when you lead your flocks to the river; in your fields where brooks, like silver streams. join together the green garment; in your gardens when the early dews mirror the heavens; in your meadows when the mist of evening half veils your way; in all these the sea is with you, a witness to your heritage, and a claim upon your love.

"It is the snow-flake in you running down to the sea."

January 9, 2009

Gibran K. Gibran: The Garden of the Prophet - Part II

And one spoke and said: "Master, life has dealt bitterly with our hopes and our desires. Our hearts are troubled, and we do not understand. I pray you, comfort us, and open to us the meanings of our sorrows."

And his heart was moved with compassion, and he said: "Life is older than all things living; even as beauty was winged ere the beautiful was born on earth, and even as truth was truth ere it was uttered.

"Life sings in our silences, and dreams in our slumber. Even when we are beaten and low, Life is enthroned and high. And when we weep, Life smiles upon the day, and is free even when we drag our chains.

"Oftentimes we call Life bitter names, but only when we ourselves are bitter and dark. And we deem her empty and unprofitable, but only when the soul goes wandering in desolate places, and the heart is drunken with overmindfulness of self.

"Life is deep and high and distant; and though only your vast vision can reach even her feet, yet she is near; and though only the breath of your breath reaches her heart, the shadow of your shadow crosses her face, and the echo of your faintest cry becomes a spring and an autumn in her breast.

"And Life is veiled and hidden, even as your greater self is hidden and veiled. Yet when Life speaks, all the winds become words; and when she speaks again, the smiles upon your lips and the tears in your eyes turn also into words. When she sings, the deaf hear and are held; and when she comes walking, the sightless behold her and are amazed and follow her in wonder and astonishment."
And he ceased from speaking, and a vast silence enfolded the people, and in the silence there was an unheard song, and they were comforted of their loneliness and their aching.

And he left them straightway and followed the path which led to his Garden, which was the Garden of his mother and his father, wherein they lay asleep, they and their forefathers.

And there were those who would have followed after him, seeing that it was a home-coming, and he was alone, for there was not one left of all his kin to spread the feast of welcome, after the manner of his people.

But the captain of his ship counselled them saying: "Suffer him to go upon his way. For his bread is the bread of aloneness, and in his cup is the wine of remembrance, which he would drink alone."

And his mariners held their steps, for they knew it was even as the captain of the ship had told them. And all those who gathered upon the sea-wall restrained the feet of their desire.

Only Karima went after him, a little way, yearning over his aloneness and his memories. And she spoke not, but turned and went unto her own house, and in the garden under the almond-tree she wept, yet she knew not wherefore.

January 7, 2009

Gibran K. Gibran: The Garden of the Prophet - Part I

Almustafa, the chosen and the beloved, who was a noon unto his own day, returned to the isle of his birth in the month of Tichreen, which is the month of remembrance.

And as his ship approached the harbour, he stood upon its prow, and his mariners were about him. And there was a homecoming in his heart.

And he spoke, and the sea was in his voice, and he said: "Behold, the isle of our birth. Even here the earth heaved us, a song and a riddle; a song unto the sky, a riddle unto the earth; and what is there between earth and sky that shall carry the song and solve the riddle save our own passion?

"The sea yields us once more to these shores. We are but another wave of her waves. She sends us forth to sound her speech, but how shall we do so unless we break the symmetry of our heart on rock and sand?

"For this is the law of mariners and the sea: If you would freedom, you must needs turn to mist.

The formless is for ever seeking form, even as the countless nebulae would become suns and moons; and we who have sought much and return now to this isle, rigid moulds, we must become mist once more and learn of the beginning. And what is there that shall live and rise unto the heights except it be broken unto passion and freedom?

"For ever shall we be in quest of the shores, that we may sing and be heard. But what of the wave that breaks where no ear shall hear? It is the unheard in us that nurses our deeper sorrow. Yet it is also the unheard which carves our soul to form and fashion our destiny."

Then one of his mariners came forth and said: "Master, you have captained our longing for this harbour, and behold, we have come. Yet you speak of sorrow, and of hearts that shall be broken."

And he answered him and said: "Did I not speak of freedom, and of the mist which is our greater freedom? Yet it is in pain I make pilgrimage to the isle where i was born, even like unto a ghost of one slain come to kneel before those who have slain him."

And another mariner spoke and said: "Behold, the multitudes on the sea-wall. In their silence they have fortold even the day and the hour of your coming, and they have gathered from their fields and vineyards in their loving need, to await you."

And Almustafa looked afar upon the multitudes, and his heart was mindful of their yearning, and he was silent.

Then a cry came from the people, and it was a cry of remembrance and of entreaty.

And he looked upon his mariners and said: "And what have I brought them? A hunter was I, in a distant land. With aim and might i have spent the golden arrows they gave me, but I have brought down no game. I followed not the arrows. Mayhap they are spreading now in the sun with the pinions of wounded eagles that would not fall to the earth. And mayhap the arrow-heads have fallen into the hands of those who had need of them for bread and wine.

"I know not where they have spent their flight, but this I know: they have made their curve in the sky.

"Even so, love's hand is still upon me, and you, my mariners, still sail my vision, and I shall not be dumb. I shall cry out when the hand of the seasons is upon my throat, and I shall sing my words when my lips are burned with flames."

And they were troubled in their hearts because he spoke of these things. And one said: "Master, teach us all, and mayhap because your blood flows in our veins, and our breath is of your fragrance, we shall understand."

The he answered them, and the wind was in his voice, ans he said: "Brought you me to the isle of my birth to be a teacher? Not yet have I been caged by wisdom. Too young am I and too verdant to speak of aught but self, which is for ever the deep calling upon the deep.

"Let him who would have wisdom seek it in the buttercup or in a pinch of red clay. I am still the singer. Still I shall sing the earth, and I shall sing your lost dreaming that walks the day between sleep and sleep. But I shall gaze upon the sea."

And now the ship entered the harbour and reached the sea-wall, and he came thus to the isle of his birth and stood once more amongst his own people. And a great cry arose from their hearts so that the loneliness of his home-coming was shaken within him.

And they were silent awaiting his word, but he answered them not, for the sadness of memory was upon him, and he said in his heart: "Have I said that I shall sing? Nay, I can but open my lips that the voice of life may come forth and go out to the wind for joy and support."

Then Karima, she who had played with him, a child, in the Garden of his mother, spoke and said: "Twelve years have you hidden your face from us, and for twelve years have we hungered and thirsted for your voice."

And he looked upon her with exceeding tenderness, for it was she who had closed the eyes of his mother when the white wings of death had gathered her.

And he answered and said: "Twelve years? Said you twelve years, Karima? I measured not my longing with the starry rod, nor did I sound the depth thereof. For love when love is homesick exhausts time's measurements and time's soundings.

"There are moments that hold aeons of separation. Yet parting is naught but an exhaustion of the mind. Perhaps we have not parted."

And Almustafa looked upon the people, and he saw them all, the youth and the aged, the stalwart and the puny, those who were ruddy with the touch of wind and sun, and those who were of pallid countenance; and upon their face a light of longing and of questioning.

How to Break a Bad Habit

It's easy to want to stop biting your nails, or throwing your clothes on the floor, or forgetting to wash your face before you go to bed... but how do you actually do it?

First, Choose Your New, GOOD Habit

When you think about the bad habit that you want to break, envision a new, good habit that will replace it. For instance, instead of leaving your clothes on the floor at night, you're going to strive to hang your clothes up or put them in the hamper -- that's your new, good habit. Or, instead of biting your nails, you're going to practice replacing that with something positive -- like putting lotion on your hands (bonus if it tastes bad) or massaging your fingers.

Notice how "practice" is dropped in there? That's because practice is exactly what it's going to take. By repeating your new habit over and over again, you're training your brain. It's kind of like what happens when you walk through the woods every day the same way -- your path gets trampled into the ground, and then you start walking there automatically. If you want to change the path, it takes effort at first to remember not to take the old one... but eventually you'll trample a new one, and that will be where your feet go without thinking.

Now, once you know what new good habit-path you're going to trample inside your head, how do you go about stomping it in?

One at a time, tiger. Don't try to pick up every good habit out there all at once. You might get frustrated and burn out, and give up on all of it. Pick one, stick with it, and accomplish it. That will give you the fuel to move onto another one.

Set a date to start, and make it official. Today or tomorrow are fine days to start. Or maybe next Monday. Whatever day you decide on, mark it on your calendar to make it official. Write out your goal in your journal, so it becomes more real. And if you can handle it, tell other people about the new habit you want to pick up. That way, they can hold you to it. But be warned: it can be kind of annoying when they remind you. So apologize to them ahead of time for any snappiness that might happen.

Work out your 21-day plan of attack. Experts say it takes about 21 days for a new habit to stick (i.e., a new path to get trampled in your head). So, if you remember to put on your deodorant for 21 days in a row, it should become piece-of-cake-like. Mark up a calendar with your 21 days, and get yourself some stickers or a special pen to mark the end of each day that you've stuck to your new habit.

If the new habit is going to be a particularly tough one for you to pick up, be sure to set up mini-goals with mini-rewards attached. Maybe the three-day mark will be a hugey for you. For nail-biting, it could easily be day one... or hour two. But as your plan progresses, milestones and rewards should become fewer and farther between. If this new good habit is one that your parents will be psyched about, they might be willing to donate some of those rewards.

What if you mess up? You're not being graded or anything, and "21 days" isn't a magic formula. The real proof of your success will come when your new habit is automatic to you. This is hard stuff, though, so be patient with yourself. If you mess up, you're human... but you should keep going with your plan. By day 21, you might have it down pat, even though you missed a day. Or, you might need to keep going with your goals and rewards for a little while longer, until it sticks. If you persist, your real reward will come: the day you don't even have to think about it.

January 4, 2009

Career Killers to Avoid

Top executives sure have strong opinions on how people sabotage their own careers. A renowned research company recently conducted a survey of CEOs and top executives career paths and hiring decisions. From the results, it identified traits, ideals and characteristics that successful leaders seek in developing their workforce.

Here's a brief summary of the more notable mistakes top executives mentioned:

Lack of results
Leading the list, and cited by every single executive in the survey, was the fact that not producing measurable results on the job is the sure-fire way of ending your career rise.

Not working at a job you're passionate about
"People float through life as if it were boring, drudgery or a nuisance – often complaining, yet never determining what would fulfill them," noted a nonprofit director. Several CEOs commented that you'll never be happy if you aren't excited, interested, and enjoying what you do. The true key to success is discovering your inner passion and then finding a way to work in that arena.

Not having big enough goals
"A key career stopper is setting your goals too low or not being willing to put in the time it takes to reach goals," noted CEO Randy Sheparo. "Believing ‘I could never do that.' or, ‘They'll never give me a raise.' means it probably won't happen." Don't pay any attention to those well-meaning naysayers who warn you that you can't do it. Assume anything is possible, and then do it. Take risks, try new things, initiate and learn and grow from your mistakes. "Act and you shall achieve," notes a healthcare CEO. "Then, reevaluate and draw up even loftier goals – that's how you'll do more than you ever thought possible."

Thinking that money is everything
A great salary doesn't equate to happiness. The CEO of a prominent service company says, "A reality I've observed for most people – executive or staff – is that they realize money means very little if you are truly unhappy." Job satisfaction is the number one reason people elect to find a new job.

Having a bad attitude
"It kills even the most talented," said one top executive, who has observed many talented people rise and fall. The CEOs surveyed noted that "Nothing moves you ahead faster than the enthusiasm of a great can-do attitude."

Gossiping and playing office politics
"I hate it when someone sabotages a superior to get ahead – that approach never works for long and really ends careers more than it makes them," one CEO said. "Gossiping is an immediate termination in my company," wrote another CEO, who's headed several large corporations. So many top executives noted that these two activities will undermine, cripple and even destroy your career. Another executive wisely noted, "When you get enmeshed in gossiping or office politics, you forget about the goals, mission and getting the job done. It'll lead to a lack of outcomes – a career killer every time."